How we work From your inbox to your factory floor.

The same six steps, every package, whether it's your first or your fiftieth.

1. 1. IntakeYour drawings, specifications and any standards you already have on file, logged against the account and scoped against what's actually in the package.
2. 2. Engineering reviewThe scope is read for constructability and completeness before a single line is drawn, so queries surface early rather than mid-set.
3. 3. DetailingThe set is drawn to the applicable standard, in your title block, against your Standards Record where one exists.
4. 4. Two-stage checkingA studio check, then an independent review by a named senior reviewer - the same process described in full on Quality & Standards.
5. 5. SubmittalThe checked set ships under your title block and review stamp, ready for your own submittal process.
6. 6. RevisionsMarkups come back, get incorporated, and get checked again - tracked against the version of the Standards Record they were reviewed against, so nothing quietly drifts between rounds.

One named contact runs your account throughout - not a rotating queue, not a different person on every email. Queries go to that person and come back from that person, in your working hours.

Where a Studio or Engineering Studio account is in place, that contact is the same person job after job, which is most of what makes the Standards Record useful in practice.